If you are an experienced tax professional and want to expand your business, consider running a tax service bureau. There’s plenty of demand for professional tax preparation services, and a tax service bureau may be an ideal and lucrative business path for you.
Starting a tax service bureau commonly requires strategic planning and preparation. Let’s discuss the steps needed to start your bureau, legal and licensing requirements, and tips to scale your business.
What Is A Tax Service Bureau?
A tax service bureau provides tax-related services to individuals, businesses, and other tax professionals. The services include:
- Tax planning and preparation: Work with clients to minimize tax liabilities and to prepare and file tax returns.
- Audit support and representation: A tax service bureau can provide support and advice if a client’s tax returns are audited. A bureau can also represent clients in disputes with tax authorities.
- Tax software reseller: Many tax preparers need specialized tax software. Some tax service bureaus work as resellers of tax software. Resellers provide technical support and training to support tax preparers.
- Planning for office growth: Tax preparers may work with a tax service bureau to improve productivity, particularly during busy season.
Tax service bureaus help tax preparers save time, work more efficiently, and scale.
Benefits Of Becoming A Tax Service Bureau
A tax service bureau can help you secure new income sources, grow total revenue, and move away from a tax-season dependent business.
New Revenue Sources
You can generate revenue by reselling tax software to other tax professionals. In some cases, you can use a white label strategy and use your company name and logo to sell software. Resellers can also charge fees for software support and training.
Expand Your Services
A tax service bureau can onboard additional tax preparers to meet customer demand during tax season. Add other business-related services, such as year-round payroll processing.
These changes shift the market’s perception of your brand. Your business can become a tax service bureau offering multiple services year-round, rather than simply a tax preparation firm.
Steps To Become A Tax Service Bureau
Create a business plan, meet the regulatory requirements, and decide on staffing needs to start your tax service bureau.
Create A Comprehensive Business Plan
You need a written, well-designed business plan to increase your chances of success. Your plan should include:
- Market research: Determine what new services you will offer, based on customer demand and competition. For example, if mid-size construction firms are underserved, you can target services for that industry.
- Marketing and sales: How can you get attention and generate interest? One idea is to launch an email campaign explaining your new services to the existing customer base.
- Capital requirements: Create a budget for business expansion, and decide how you will fund the expansion.
The business plan is the roadmap needed to scale your business.
Get The Required Licenses And Permits
You must comply with legal requirements and obtain the necessary licenses and permits before starting your tax service bureau. The licensing and permit requirements vary by state.
In general, you will need at least a business license and an Electronic Filing Identification Number (EFIN) from the IRS.
While the requirements depend on your location and the services that your business offers, regulations may include:
- Permits and licenses from your local government
- Bonding requirements
- Data security measures to comply with privacy regulations and to protect your clients’ data.
Choose The Right Tax Software
The tax software you choose impacts your ability to serve clients. The choice becomes even more important when you operate as a reseller.
To make an informed decision, make a list of the features that are most important to your firm. Sigma Tax Pro’s Comparison Chart provides several factors to consider:
- Type of tax returns you must prepare
- Desktop and online software available
- Ability to scan documents
- Bank integrations
Once you determine the features you need, speak with tax software providers.
Hire And Train Staff
A tax service bureau needs tax preparers, bookkeepers, CPAs, and payroll specialists. The number of staff and the mix of positions depend on your client base.
Junior-level tax preparers work on less complex returns, and senior-level tax professionals provide tax planning guidance and tax return preparation. Tax laws change constantly, and you need to provide consistent training to serve clients effectively.
Managing Client Data And Security
Tax preparation firms are required to create a Written Information Security Plan (WISP) to protect client data. Here are some of the components of a security plan:
- Virtual Private Networks (VPNs)
- Anti-virus software and firewalls
- Multi-factor authentication
- Data encryption and strong user passwords
- Backup software and services for disaster recovery
Security is needed for both office work and remote access. Software should be updated regularly, and your staff must be trained on client data management and security measures.
Identifying And Offering Value-Added Services
Tax preparers build trust with clients over time, and tax clients may be interested in other services. You can add value by providing bookkeeping, payroll, financial planning, and tax audit support.
If a tax client is unhappy with the current payroll provider, for example, they may respond to your marketing efforts and sign up for additional services. When you handle the tax return, you already have a base of knowledge about the client’s needs.
Maximizing Tax Prep Revenue
Offer more services and leverage your team with technology to get the most out of your business.
Provide A Wide Range Of Tax Services
Provide an extensive range of services to attract a broader range of clients. If you handle an individual tax return for a client, ask them if they work with another tax firm for business returns, trust returns, etc. Consider adding services to attract more business from existing clients.
You can also launch a niche service, such as sales and use tax returns.
Leveraging Technology
Technology allows you to save time, increase accuracy, and work more productively. Use the latest tax software and tools to streamline processes and improve efficiency.
Competitive Fees
Clients are price-sensitive, and you should research the prices offered by competitors. Tax clients may be willing to pay higher prices if they perceive that you provide more value and expertise.
Seasonal Tax Promotions
Customers see tax preparation ads and promotions as the new year begins. Put seasonal tax promotions in place to drive repeat business. For example, some tax firms offer discounts for early submission of tax documents.
Scaling Your Tax Business
Launching a tax service bureau is a strategy to diversify your service offerings, strengthen relationships with current clients, and drive more total revenue. You become less dependent on seasonal tax preparation.
However, you must commit to hiring and training qualified professionals to provide new services. This means more time managing people and a larger investment in your business.
With proper planning, you can operate a successful tax service bureau.
Become A Service Bureau With Sigma Tax Pro
Tax software sales can be an important revenue stream for your tax service bureau. Generate extra income for your business by becoming a reseller of Sigma Tax Pro software. Sigma offers full training, technical support, sales, and marketing to help you generate revenue.